Our policies and complaint processes

Oxfam Australia is committed to upholding the highest ethical standards and providing a diverse and safe work environment for all our employees, volunteers and the communities we work with.

Oxfam Australia has accessible and effective complaint processes to foster accountability and continuous improvement.

If you have experienced anything that falls short of these standards in your dealings with Oxfam Australia around the world, we invite you to make a confidential report via our secure portal below. Our Whistleblower’s Policy provides you with protection from identification or retaliation.

Make anonymous report

How to make a complaint or report misconduct

Phone: 1800 088 110
Email: enquire@oxfam.org.au
Mail: Oxfam Australia
Locked Bag 20004
Melbourne, Victoria 3001
Online portal: oxfam.whispli.com

Oxfam Australia’s Whistleblower Policy document outlines our process for handling whistleblowing complaints.

If you need to report a matter involving Oxfam Australia senior management, please email the Company Secretary at cosec@oxfam.org.au.

For keeping people safe – safeguarding information on how to report an incident, visit here.

These are some of the policies which guide our work:

Our work is also guided by additional codes of conduct and standards, which we observe and adhere to.